Our excellent reputation for quality in home care and comprehensive care management services is built on our clients’ experiences. The testimonials below are just a sampling of the many wonderful letters that we have received from our satisfied clients living in the Philadelphia area.
Please pass along to the appropriate folks at CCS that my mom’s CCS case manager, Kadie Whalen, is excellent and is consistently kind and thorough. My mom and all of us like her very much!
You have been amazingly helpful! I am so grateful to have had you on board. I can’t imagine what the situation would have been if we hadn’t had your advocacy.
I thank you for your attention to the details that make my life more comfortable regardless of a wheelchair existence: the purchase of clothes, the securing of an excellent home health care aide, and a myriad of other services. What more can I say… except to repeat my thanks again and again for your understanding and compassion.
As the only child of an aging parent and living quite a distance apart, I didn’t know where to turn when I recognized that my mother was in need of more care than I could provide. I called Complete Care Strategies based upon your credentials and geographical proximity to Mother’s home. It was a stroke of tremendous good fortune.
Our first phone conversation gave me a sense of relief and support as well as an action plan that you began to implement immediately. Not only did I feel trust and confidence in your professionalism, but my mother also felt secure in your gentleness and understanding.
You provided numerous suggestions for improving the safety and comfort of Mother’s home. These ideas were simple, inexpensive, and seemingly obvious, but I would never have thought of them on my own. You also had a wealth of ideas for alternative living situations, medical services, financial assistance, and other resources. The help you have given my mother and me can only be described as priceless. If I have any regret, it is in not having made the connection earlier.
Thank you for your help in situating my mother in a nursing home. I was quite frustrated and feeling as if I’d never be able to find a close and good home to accept her. I don’t know how you managed it, but I am really grateful. I believe this couldn’t have been done without you.
When my Aunt Nilda was living in an assisted care facility, I believed your role to be my eyes and ears, reporting on what you saw. Your loving and compassionate nature had you take on so much more. You recognized that Nilda was withdrawing and that she met the qualifications necessary to step up her care to a nursing facility, which I wouldn’t have known without your guidance. Today, Nilda lives in a clean, bright environment. Her needs are taken care of by an extremely caring staff at a significantly higher level. You are a blessing.
What can I say after I declare how much I think of all you have done for me? You go way beyond the call of duty, and I shall be forever grateful.
I did much research on my own and still had more questions than answers. Complete Care Strategies helped me to manage every aspect of geriatric care transitioning for my parents, including a move from Tennessee to Philadelphia. From family dynamics, health care issues, financial considerations, and lifestyle/ living arrangements – I continue to use their services to this day. They have helped my family transition through the stages of aging and disability with dignity, grace and always with a goal of continued quality care.
When I first called you, I was so surprised that you answered the phone since it was a weekend. Your warm and understanding approach gave me hope that maybe I would be able to find the help my grandmother needed. You not only found us the perfect caregiver but I also appreciate the way you handle our ongoing relationship. Your communications are professionally astute and full of finesse. You helped my grandmother feel truly supported, not “sold” or manipulated. It is rare to find such a unique and high-quality service.
As an Elder Law attorney, I frequently meet clients who have needs beyond the scope of my legal services. Complete Care Strategies has the resources to provide a level of service that is caring, efficient, thorough and dedicated to a degree beyond the norm. Their contributions to my clients’ well being have been exceptional. I refer my clients to Beverly Bernstein Joie and her organization with complete confidence. She is an exceptional professional Geriatric Care Manager and I feel fortunate to have her as a resource for my practice.
On behalf my family, I want to express our appreciation for all that you have done for us and our parents. Your commitment, experience and knowledge were invaluable while they were cared for in Philadelphia and when you helped us with the complex financial and logistical arrangements needed to move them to Colorado. It was comforting to know that we had someone close to our parents who knew how to handle the situation and who cared that they were as safe and comfortable as possible. I am quite sure we could not have managed without your help and vigilance.
Our parents are now able to enjoy their final years surrounded by family in the caring and professional environment they deserve. We are truly grateful to you for all of your help.
If you are looking for a care management services or in home care in the Philadelphia area please contact us. We will carefully listen to your needs and educate you on your options